Havas Content Hub

Although 94% of executives believe their companies are customer-centric, only 40% of customers think that brands are centred on their needs…   Introducing our latest ‘Future of CX’ report, helping to uncover transformative insights, emerging trends and strategies shaping the future of customer-centricity. Join us in pushing the boundaries of customer experience excellence, through our research examining the future of CX and how brands can deliver a meaningful customer experience.